I CANNOT GET HELP!
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I recently took over for someone and our website is down and I can’t log in!
PLEASE SOMEONE EMAIL ME as I cannot access the chat support, or someone send me an email I can use to reach help.
Website: eastpointsc.org
email: (email visible only to moderators and staff) -
Hi there,
The mentioned website is self hosted site where domain is registered with godaddy.com and the website is hosted on DOMAINCONTROL.COM.
You can read the difference between WordPress.com and WordPress.org here
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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