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Forums / I cannot have access to my website or my account

I cannot have access to my website or my account

  • Unknown's avatar
    atoosssa · Member · Sep 2, 2022 at 4:25 am
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    I cannot login to my account, I am the website owner and I cannot see my website in my profile at all!

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    supernovia · Staff · Sep 3, 2022 at 2:23 am
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    My guess is that you’ve got another account. Can you log out and log in with the account associated with your site?

    You can probably comment on a post and watch for which address gets a renewal reminder, then log in with that.

    But if you’re struggling still, please send a link to the site so we can help you find next steps.

  • The topic ‘I cannot have access to my website or my account’ is closed to new replies.

Tags

  • Account Recovery
  • other user
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from atoosssa

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