I cannot integrate orders from my Facebook shop to my Woo Commerce shop.

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  megblackstudios · Member · Oct 12, 2022 at 5:45 pm

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  I have a Woo Commerce shop on my WordPress site (https://megblack.com). I sold two items in my Facebook store a few days ago. Neither order has shown up on my Woo Commerce shop yet. As a result, I cannot complete the orders and will most likely lose sales. Can you fix this issue? You can see from the screenshots that I have sold items from my shop when people purchase from my Woo Commerce shop. I believe this is the first time I’ve sold items on my Facebook shop and the integration is not working. This is most concerning. I hope you can access the link. Thank you, Meg

  https://www.dropbox.com/scl/fo/dc75en5kp6emd95ul6qan/h?dl=0&rlkey=fwq1fh0heg6r97s77qzz8ldiw

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Oct 13, 2022 at 9:21 am

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  Hi Meg,

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our Business or eCommerce plans), so we’re not your best point of contact. The good news is that help is available by contacting WooCommerce in this forum:

  https://wordpress.org/support/plugin/woocommerce/

  The folks over there are familiar with WooCommerce and in the best position to assist. Hope this helps point you in the right direction!

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  megblackstudios · Member · Oct 13, 2022 at 10:40 am

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  Thank you. I’ll give it a try.