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Forums / I cannot log in

I cannot log in

  • Unknown's avatar
    michelledeiter · Member · Apr 26, 2020 at 12:13 am
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    I have a blog …5daysago.wordpress.com. The email I started with was (email visible only to moderators and staff). I have used for at least the past 5 years (email visible only to moderators and staff). I use the gmail account but am able to still post. Anyhow, it is saying I do not have an account??? How do I get back in???

  • Unknown's avatar
    staff-doublebassd · Staff · Apr 27, 2020 at 2:26 pm
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    Hi there,

    You are contacting us from the account that is connected to your Gmail account. However, 5daysago.wordpress.com is connected to your mbj3.com email. Do you no longer have access to that email or know the password to that email?

    If you know the current password for your account, you can change it by following these instructions below:

    Passwords

    You can also change your password from the Settings tab on the WordPress.com home page:

    https://wordpress.com/me/security

    If you don’t have access to your account or forgot the password, you can request a new password by entering your email address here:

    http://wordpress.com/wp-login.php?action=lostpassword

    Please carefully follow the instructions. You’ll receive an email during the reset process, so make sure that you read it for instructions. If you don’t receive the email right away, check your spam folder, as well, because the confirmation email can end up there.

    Once you’ve reset your account password, you can see our suggestions for choosing a strong password here:

    http://en.support.wordpress.com/selecting-a-strong-password/

    Cheers,

  • The topic ‘I cannot log in’ is closed to new replies.

Tags

  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 6 years
  • Latest reply from michelledeiter

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