I cannot log in to work on this page.
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Help me log in. I can’t remember which email I am supposed to use.
WP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there!
The website coalingapress.org is tied to a different user account than the one you’re currently logged into, so we’re limited in what we can help with and advise.
However, since this site has paid upgrades you will also have the transaction IDs from charges on this account. Then, you can use the Account Recovery form to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:
https://wordpress.com/wp-login.php?action=recovery
Just fill out as much information as you have, including an email address where Support can get in touch. The transaction ID will be on your bank statement as
WordPressfollowed by a ten-digit letter/number code. They’ll look like this:WordPress XXXXXXXXXXIf you see a partial transaction ID, you may need to contact your bank directly to get the full ID needed.
You can read more about what the account recovery process entails here:
At some point, you may run into a situation in which you’ve lost access to your account. We want to ensure that you take the necessary steps to avoid getting locked out and set up your WordPress.com account to be recoverable. Password Reset ProcessSMS Recovery with Two-Step AuthenticationAccount Recovery FormRecovery Email and SMS NumberIf Ownership Cannot be Established Password Reset ProceI hope that helps!
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