i cannot log in via wordpress

  • Unknown's avatar
    anamariapauletta · Member ·

    I can’t log in via http://www.anamariapauletta.com to wordpress, only true bluehost. And secondly my mailpoetforms does’t show on mobile.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

    You would need to log into your site via your site’s wp-login form, which can be found here:

    http://anamariapauletta.com/wp-login.php

    If you still have trouble logging in either via “Log in with WordPress.com” or via username and password, reach out to Bluehost support for help. Since they host your site, they have access to your site’s files and are the best ones to help you regain access to your site: https://www.bluehost.com/contact

    I hope that helps!

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