I cannot log into my iOS app

maryhelenc · Member · Feb 19, 2013 at 2:52 am
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Hi there.

Yesterday my app asked me to verify my credentials, so I typed in my password & it kept asking. I deleted & reinstalled the app & now I can’t log in @ all. I changed my password, did everything I could think of, but I still can’t log in. It just says “sign in failed, please try again.”

I do almost all my blogging from my phone & I’m not happy that I can’t get in, nor that the only support for this issue is for self hosted blogs. I would like some support for this issue so I can log in.

Thanks.

The blog I need help with is: (visible only to logged in users)
capnwalker · Member · Feb 19, 2013 at 4:59 am
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FWIW: Mine happened similarly just an hour ago for the phone and ipad.
justjennifer · Member · Feb 19, 2013 at 6:26 am
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Support for the iOS app for all iOS devices is given at the iOS forum, which you can find here:

http://ios.forums.wordpress.org/
maryhelenc · Member · Feb 19, 2013 at 6:30 am
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I’ve tried that site. It only works for self hosted blogs. I can’t even log in to inquire.
justjennifer · Member · Feb 19, 2013 at 6:40 am
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As it is a separate forum, you might need to create an account and log in there. We can’t help with the iOS app here. Good luck and best wishes.
capnwalker · Member · Feb 19, 2013 at 8:36 pm
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I CAN’T EVEN REGISTER, COMES BACK THAT IT’S BLOCKED. AND A NUMBER OF FOLKS ARE HAVING THE SAME PROBLEM WITH THE APP. SOMETHING HAPPENED ONN YOUR END AT THAT TIME LAST NIGHT TO CHANGE/KILL THE IOS APP. WHAT WAS IT ?
maryhelenc · Member · Feb 19, 2013 at 9:07 pm
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I tried creating an account, it won’t allow me to. I also still cannot log in to my app. This is really frustrating as the lack of technical support on the part of WordPress is ridiculous. I can’t register for a forum to get technical support, and most of the stuff on there only boasts for self hosted blogs.
capnwalker · Member · Feb 19, 2013 at 9:51 pm
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there are other platforms but without ios apps, unfortunately. hopefully we’ll get a response here soon on at least how to log in and regster
timethief · Member · Feb 19, 2013 at 9:54 pm
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WordPress.org and WordPress.com are completely separate. If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the correct support forums for your software.
timethief · Member · Feb 19, 2013 at 9:56 pm
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oops! ignore this phrase ” for your software ” above.
capnwalker · Member · Feb 19, 2013 at 9:57 pm
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If I want IOS support, why login to WordPress.Org ?
maryhelenc · Member · Feb 19, 2013 at 9:58 pm
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I tried registering. I was told my password would be emailed to me in a few short minutes…that was hours ago. I’ve even tried once more to register and I got the same message and no email.

So…basically, I can’t log into my app & I cannot register to get help for my app. Lovely.
timethief · Member · Feb 19, 2013 at 9:59 pm
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Have you checked in your email client spam/junk mail filter?
maryhelenc · Member · Feb 19, 2013 at 10:02 pm
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Yup. It took FIVE registration attempts to get a password. I’m going to try the ios forum and hope to get this fixed.
capnwalker · Member · Feb 19, 2013 at 10:18 pm
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well, my registration is locked so i can’t get in that way. and it’s nothing so simple as the spam filter. please post your solution to me at (email visible only to moderators and staff) as I doubt they’ll continue to let us post here and I’m in the same boat as you
timethief · Member · Feb 19, 2013 at 10:23 pm
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@maryhelenc
I am so happy to hear you got registered. Best wishes to you.
capnwalker · Member · Feb 20, 2013 at 6:14 am
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timetheif, that’s only one of us. One is still out i the cold.

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