I cannot loggin
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Hello. I created a blog in 2009. But didn’t care about it since 2012. Now I would like to login but I’m unable to as I cannot remember my password. And I do not use anymore the address email I had at that time…. Can anyone tell me how I can contact WordPress and prove my identity in order to get back my blog? Thanks for all help :)
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If you are talking about a blog running on the wordpress.com platform, you can restore access to your account by following the instructions at https://en.support.wordpress.com/account-recovery/
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Thank you for your rapid answer.
The problem I have is this:
“Check your e-mail address linked to the account for the confirmation link”
I change my address email years ago…. So I cannot read my emails and get some links… Do you have another idea? -
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Let’s start by confirming the blog URL in question. Please share that information with us here. Thanks.
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We have some options for you at https://en.support.wordpress.com/account-recovery/#account-recovery-form
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Thank you for your help. But I guess, this blog is lost for me….
In the account recovery form, it is asked 2 things:
Either a Transaction ID, which I don’t have as it was a free blog created in 2009.
Or an Activation URL, which I don’t have since it was years ago… and the old email address I don’t use anymore….
Can I prove my identity to WordPress otherwise? -
I read this at the bottom:
“recovery email and SMS number to verify your identity”
I moved in 2012. From Reunion Island to Belgium. I don’t think I had a mobile phone at that time.
It’s not possible, is it? ID card would’t work? -
Please send an email to
passwordhelp (at) wordpress (dot) comexplaining the situation, and we’ll see if there’s anything we can do for you. -
I’ve replied to the email ticket you submitted, so I’m closing this thread as a duplicate.
- The topic ‘I cannot loggin’ is closed to new replies.