I cannot login in to the backend
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Hi,
I cannot access my wordpress page anymore. And I cannot see it here in my wordpress account either.
Correct account: Unknown
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Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
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The URL is: expertenratpsychologie.de
the old one was: deutscherpsychologemarbellalandingpage.de
I can not see my webpage when I login.
We wanted to conact the Strato domain with the wordpress.
In advance thank you.
Monika -
Thanks Monika –
Looking at the sites I can see that neither of them were hosted with us at WordPress.com. What we do here, is offer a managed hosting environment. Our team handles all the back end details that need constant attention in order to have a successful site, and you get to focus on the content.
Since the sites aren’t on our servers we don’t have any access to them for providing further trouble shooting help.
My best advice is to contact your hosting provider or use the volunteer network on https://wordpress.org/support/forums/ to get help with your stand alone WordPress installation.
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Thank you very much for your answer.
We send the link, where it was.
Please can you help. -
Hi there,
It appears your site is currently hosted with IONOS: https://www.ionos.com/contact
Since they have access to your account and should be able to access the backend of your site, I would contact them for assistance.
Hope this helps!
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