I cannot login into my wordpress platform admin to manage my website

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  disneyrealtor · Member · Mar 5, 2026 at 10:22 pm

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  Hi community, I’m a good Realtor but a novice wordpress guy, I hired a developer 2 years ago to build a WP site for me, he disappeared before he finished so I self-learned what I needed to and up until now it was going fine. Recently I noticed strange activity of someone logging into my website, I did a little research and realized this activity was someone logging into my website. Yesterday I loaded a WP plugin that makes people who want to log-in to my website ask me for permission first, well I now can’t log-in to my website and I’ve been with WP AI assistant for over an hour many times trying to reset my password where it only takes me to another wordpress page but not my admin or even answer questions to prove I’m the owner/ admin person… so they’ve sent me here not allowing me to speak to a human. Any help with this would be greatly appreciated. Thanks Alan

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  themagicrobot · Member · Mar 6, 2026 at 8:15 am

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  Note that you are in the forum for free sites hosted at WordPress.com. Resetting this password won’t reset a password for a different site hosted elsewhere. What is the full URL of your site? That is needed to confirm if your site is hosted here (perhaps under a different account) or at some other company entirely.