I cannot login to my site because I used the wrong email.

• 

  simsovicmarty · Member · Aug 28, 2018 at 10:12 am

  • Copy link
  • Add topic to favorites

  I have a blog http://www.petsuppliesreview.com and I cannot get into the admin to work on website. They never sent me a receipt which would be my proof. I have proof with VISA.

• 

  ninadpatil01 · Member · Aug 28, 2018 at 11:27 am

  • Copy link

  Hello!
  The site you’re referring http://www.petsuppliesreview.com/ is not hosted on WordPress.com. Your site is a self-hosted WordPress.org site.

  Name Servers :
  NS51.DOMAINCONTROL.COM
  NS52.DOMAINCONTROL.COM

  This is a public forum which provides support only for the sites hosted on WordPress.com

  You can seek help for WordPress.org sites here: https://wordpress.org/support/

  You can post your question in WordPress.org forum:
  https://wordpress.org/support/forum/miscellaneous/#new-post

  For more information here is the support documentation link below:
  https://codex.wordpress.org/

  Thanks!

• 

  gemmacevans · Member · Aug 28, 2018 at 11:51 am

  • Copy link

  Hi simsovicmarty,

  I noticed you mentioned needing help with petsuppliesreview.blog in this thread:

  https://en.forums.wordpress.com/topic/unable-to-login-to-my-site-petsuppliesreview-blog/

  You are welcome to reply there if you need any further help with this site.

  As @nrpatil0408 highlighted, petsuppliesreview.com was created using WordPress.org software and is hosted by GoDaddy (rather than WordPress.com):

  WordPress.com vs. WordPress.org

  We can only help with account recovery for sites hosted on WordPress.com so please contact GoDaddy for further help with logging in to petsuppliesreview.com — they should be able to help.