I cannot pay for the package I subscribed to

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  jingandiandao · Member · Mar 9, 2021 at 3:05 am

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  Hello there. When I made the payment, I was prompted with this error code: AXLZNE. How can I solve it. Thank you

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  aleone89 · Staff · Mar 9, 2021 at 10:22 am

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  Hello there,

  Many thanks for reaching out and bringing this to our attention.

  We’re taking a look at this and will let you know via email when this is resolved.

  Many thanks in advance for your patience.