I cannot pull up stats on the mobile app

  • Unknown's avatar
    elreyfeo · Member ·

    I am on an iPhone 5. I get a message that reads, “Jetpack Needed. To access stats, enter the WordPress.com login used with the Jetpack plugin.”

    What is “Jetpack”. I have never had that before and don’t know what it is. When I tried to enter my account info I got a 404 error message.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Staff have requested that folks with Jetpack issues post their questions to the existing Jetpack forum at WordPress.org, since it would be easier to keep support focused in one place as much as possible: http://wordpress.org/support/plugin/jetpack

    If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the correct support forums for your software.

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