I cannot put my password into wordpress

  • Unknown's avatar
    emmacresswellyahoocouk · Member ·

    When I log in to my wordpress account, I can put my username in but it wont let me put a password in. It s like it wont click onto the password box. Please you help me rectify this?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    We cannot help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we cannot provide support. But I can get you pointed in the right direction.

    I do see what you mean about the inability to login via password. You may have some security plugin or security setting on your hosting server preventing that input. You should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to them and are the best ones to help you find and fix this problem.

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope this points you in the right direction.

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