I cannot save, publish, or preview my draft.

  • Unknown's avatar

    I am having trouble saving, publishing, and previeiwng a draft of mine.

    When I attempt to save, I see a red error message across the top that says ‘Updating failed’. When I attempt to publish, I see a red error message across the top that says ‘Publishing failed’. When I attempt to preview the draft, the preview tab never loads. I’m not sure what is happening.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi,

    Are you sure this is a WordPress.com blog or a self hosted WordPress blog?

    This issue is common with self hosted wordpress blogs. Judging from your dns, i think youre on self hosted wordpress. Click here to access the WordPress self host forums and post your support question there

    :)

  • Unknown's avatar

    Hm, that is odd because this error just started happening recently. Nothing has changed about the blog and I have been able to save/preview/publish articles before. I’m not sure why our account would arbitrarily change like that.

    I am not sure how to check whether my blog is a wordpress.com blog or a self-hosted WordPress blog. How may I do that?

  • Unknown's avatar

    Go to whois.net and type your website address in the box provided. If your DNS isn’t set to ns1.wordpress.com and ns2.wordpress.com then it means you’re using a self hosted wordpress.

    You won’t get the required support from this forum unless you go to the link i provided you earlier

    This forum is for WordPress.com users alone

    Thanks :)

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