I cannot see my site hosted by WordPress

  • Unknown's avatar

    Hello. I have a WordPress site (http://www.extraordinarysparkle.com) .
    However, when I log in to my wordpress it says ”you do not have site’
    I can log into mysite through server website but not from wordpress longin site.
    Could you tell me what is the problem and fix this issue?
    I registered my site as http:www.extraordinarysparkle.com in the first place but changed its adddress to https:www.extraordinarysparkle.com later. Also I changed authername from hikkeyxx to yukie. Hope these information helps you to fix the problem.
    Thank you for your time in advance and look forward to hearing back from you.

    Thank you.

  • Hi there,

    Your site, http://www.extraordinarysparkle.com, is not hosted on WordPress.com, but using the open source WordPress.org software. We cannot help with this in the WordPress.com forums, and that site is not connected to any WordPress.com account.

    It looks like you used to have the site connected here via the Jetpack plugin, but it is not connected here any more.

    To manage that site via your WordPress.com account again, please log into the WP-Admin dashboard. If Jetpack shows as connected there, first disconnect it, and then reconnect it with your account.

    For more help with this, you can contact Jetpack support here:

    Contact Support

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