I cannot see the old website in my website list.

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  izotw · Member · Oct 25, 2020 at 8:36 am

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  ha.
  I have an old website called abc.com, but the website was not renewed.
  Now this URL is used by others and wordpress is installed.
  Now my mailbox has been receiving notifications that the website is online and offline, more than ten a day.
  But I cannot find the website in the website list.
  How to deal with it? thanks

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  staff-totoro · Staff · Oct 26, 2020 at 2:56 am

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  Hi there,

  The URL of your old site was “abc.com” or is that an example of some kind?

  https://abc.com/ is the URL of a major network broadcaster, and while I cannot see the full history of the domain, I assume it has been under their ownership for quite some time.

  If you are referring to a different URL can you let us know what that URL is? That will allow us to look it up in our system and see what we can learn about it, thanks.

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  izotw · Member · Oct 26, 2020 at 7:28 am

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  sorry, abc.com is an example of some kind.
  The actual URL is 7ko.tw .

  Please help me confirm again, thanks.

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  fstat · Staff · Oct 26, 2020 at 8:59 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted elsewhere. Therefore, you need to contact your hosting provider regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  izotw · Member · Oct 26, 2020 at 10:12 am

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  https://wordpress.org/support/topic/disable-jetpack-monitoring-email-statuses/

  But on this page, please go to https://wordpress.com/help/contact to leave a message, that’s why this article was produced…..

  –

  https://jetpackme.wordpress.com/contact-support/?rel=support

  This page can not fill out the form, how to follow-up to deal with it? Thanks

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  staff-mckluskey · Staff · Oct 26, 2020 at 2:25 pm

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  @izotw, what exactly do you want to do?
  Are you trying to disconnect that site from your WordPress.com account? If so, we can help with that.

  If you would like to recover the domain, there’s nothing we or your registrar can do. Since it was registered by someone else, you won’t be able to recover it.

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  izotw · Member · Oct 27, 2020 at 10:14 am

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  yes,
  I want to disconnect the site from my WordPress.com account. thanks!

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  staff-mckluskey · Staff · Oct 27, 2020 at 1:08 pm

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  Thanks for confirming. I have disconnected that site from your account so you shouldn’t see it in My Sites or receive any emails about it being offline. I hope that helps :)