I cannot seem to upload an image to set as my custom header

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  adammay2164 · Member · Aug 21, 2011 at 8:43 pm

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  I’m using the Twenty Eleven theme and whenever I try to upload an image for the header, it uploads, takes me to cropping, and when I click crop and publish, it says it cannot process the image.

  I’ve only gotten it to work once after about 4 or 5 attempts, but then it would not work again with another 7 or 8 attempts. I’ve gotten fed up with it by now and stopped trying.
  Blog url: http://itsrealforadam.wordpress.com/

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  staff-blorbo · Staff · Aug 22, 2011 at 10:03 pm

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  It’s possible that the original image file is correct. Does this work with any other image?

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  adammay2164 · Member · Aug 22, 2011 at 11:14 pm

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  I’ve tried it with several images (all from my camera) and it seems to work randomly, but very infrequently. It will not work with a picture for several tries, then all of sudden will work, but then will not work again for others.

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  staff-blorbo · Staff · Aug 22, 2011 at 11:33 pm

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  Can you tell us which browser (and version of) you’re using?

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  adammay2164 · Member · Aug 22, 2011 at 11:37 pm

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  I’m using up to date Chrome, should I try another browser?

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  staff-blorbo · Staff · Aug 22, 2011 at 11:40 pm

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  Yes, I’d like to rule-out a browser-specific issue.

  Would you please try Firefox?

  http://www.mozilla.com/en-US/firefox/