I cannot upgrade to the Premium plan again

  • Unknown's avatar
    elettralisboa · Member ·

    Dear all,
    My Premium plan has just expired, but I cannot find the way to renew it. The only option I am offered is to switch to a Pro Plan, which does not interest me. How can I do? Thanks a lot, Elettra

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    I’m not showing any paid upgrades under the account you’re currently logged into.

    If this is for the site rightsblog.net, you would need to log into the account that owns this upgrade and post a response to this thread, then we can provide the direct link to renew this plan.

    NOTE: you only have until the end of the day to do so as the plan expired today.

    I hope that helps!

  • Unknown's avatar
    elettralisboa · Member ·

    I figured, I contacted the owner – I am only one of the editors – and told him. I hope he will pay by the end of the day, otherwise, we will renew it later, I guess.

    Thanks for the quick reply,

    Elettra

  • Unknown's avatar
    helper-heroponriki · Member ·

    I hope he will pay by the end of the day, otherwise, we will renew it later, I guess.

    Let them know that if they don’t renew the plan by the end of the day, they would not be able to keep Premium on the site as that is no longer a plan option on our plans page and would only be able to choose Pro for the website.

    Sites that had Premium (or Personal, Business, or eCommerce) before we made our pricing changes were kept on their legacy plans as long as they kept the plan current. If it expires the site would need to purchase a current plan offering.

  • The topic ‘I cannot upgrade to the Premium plan again’ is closed to new replies.