I cannot upload encrypted .docx files but last year I could.

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  eduprofebio · Member · Nov 15, 2017 at 6:07 pm

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  I cannot upload encrypted .docx files but last year I could.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 15, 2017 at 7:32 pm

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  Hi there,

  Are you receiving any type of error when you attempt to upload the .docx file? Have you attempted to try the upload while using a different browser?

  Let me know if you are still having issues and I’d be happy to look further into this for you.

  Thanks!

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  eduprofebio · Member · Nov 16, 2017 at 12:36 pm

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  Yes, I’ve tried using a different browser, the error is: sorry, for safety reasons this kind of files are not allowed.

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  staff-doublebassd · Staff · Nov 17, 2017 at 11:04 pm

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  Hi there,

  This is a known issue that began after a core update earlier in the year. We are currently looking into and working on the fix. I will be sure to update once I get updates from my end.

  Thanks!