I cannot verify my woocommerce account

  • Unknown's avatar
    eunicechengbkwp · Member ·

    Hi there,

    I can’t seem to verify my email address for the woocommerce account. When I click resend verification email, it jumps to wordpress and does not send me any email. I have tried these steps unsuccessfully:

    1. Delete browser cache, login to wordpress, then login to woocommerce.

    Please I need really need urgent help. Thank you!

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you are needing help with the WooCommerce plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to WooCommerce support by asking here? Thanks!

    https://woocommerce.com/contact-us/ and then choose the “I have a question about a specific extension or theme I’d like to purchase” option on that page.

    This will skip the account verification step and allow you to contact our team directly. Hope this helps point you in the right direction!

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