I can’t access backend of my new website. It says Error 404.

  • Unknown's avatar
    encoredzns · Member ·

    Hi! I just purchased hosting and domain through hostgator. I installed wordpress in the domain. But I can’t access the admin portal.
    my website
    enportfolio.space/admin gives Error 404
    Please help.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    I would recommend reaching out to Hostgator support for help here. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you access your WordPress install.

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope that helps!

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