I can’t access dashboard after login

  • Unknown's avatar
    kuretklara · Member ·

    Hello! I am a beginner at WordPress and was trying to set up a blog. I was able to access my dashboard normally, using an e-mail and my password. Today I decided to start over completely on my site, so I did a reset with Advanced WordPress Reset plugin (following the steps from this video: https://www.youtube.com/watch?v=YGEn0dHGz-8). After the reset I could not log into my admin site anymore – it kept saying that the e-mail I was using previously is not registered for this site. So I tried to log in from cPanel and noticed that the user data was missing for this database, there were no entries in the user field. So I added a new user and gave them admin rights. Now I can log into the site, but when I click on the dashboard icon, it doesn’t redirect me to the dashboard – I just keep seeing the default wordpress page.
    Please, if someone could help me with this mess, I would very much appreciate it!!
    Kind regards,
    Klara

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar
    enile8 · Member ·

    Hi,

    What is the domain for the site you are trying to access?

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