I can't access my dashboard
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I cannot access my blog dashboard. I have already tried clearing my cache/cookies, and have read through the forums, but nothing has worked.
The blog I need help with is: (visible only to logged in users)
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Hi, there. Just to be clear, are you the administrator/owner of the blog? When you say you can’t access your dashboard, do you mean that you are unable to log in? Or are you able to log in, but when you click on “Dashboard,” nothing happens? The more detail you can give us, the better we’ll be able to help you.
Cheers,
-Brian -
Hi Brian. To clarify, yes I am the owner of the blog. I can log in, but when I click on Dashboard, it takes me to a screen with this message:
“You are logged in as “thedarkrooms” and do not have the necessary privileges to access the dashboard for “The 80s List Project”. If you are not “thedarkrooms”, please log out, and log back in with your username. If you are “thedarkrooms” and you need access, please ask an administrator of the site to invite you.”
Obviously, I am “thedarkrooms,” and I have tried logging in several times, but I still cannot access the dashboard once I have logged in. I am the sole administrator of the blog. It has been several months since I signed in (not since February), so I don’t know if this inactivity has anything to do with it.
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Hmm… Have you tried logging in with the user name “decadeslistproject” instead of “thedarkrooms?” I don’t think the inactivity would have anything to do with it. It seems like you have access, but not as an administrator, since you can’t access the Dashboard.
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Just tried that, and it didn’t work either. It appears that I can access the dashboard, but it’s not letting me do anything. It gives me no option to change my blog’s theme, for instance, which I was able to do before.
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Interesting. It really looks like you don’t have administrator privileges. Humor me for a moment. Log in, go to your dashboard, then “Users,” then “All users.”
1. Is anyone besides you listed there?
2. In the “Role” column, are you listed as “Administrator?”
3. If other users are listed, are any of them “Administrator?” -
Okay, I’m embarrassed now. I believe I have figured out the problem. I have two blogs for different purposes, and use separate e-mail accounts/passwords for each. I have been using the wrong screen name and password for this one, which is why I can log on but don’t have Admin access. Problem is, it’s been so long since I logged on to this blog that I’ve forgotten what my password and e-mail address was! Thanks so much for your continued help, futureswitch. I’m gonna have to rack my brain a little to remember the correct e-mail/screen name and password.
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