I can’t access my domain. etc.

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  sallypeckenham · Member · Jul 22, 2024 at 12:32 pm

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  I have changed some information on my account from (email visible only to moderators and staff) to (email visible only to moderators and staff). but cant access my site.

  I also requested to stop automatic payments, but see that money has been withdrawn from my bank account. I am asking that that money be refunded. Thank you!

  Self-declared URL: (email visible only to moderators and staff)
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  mrfoxtalbot · Staff · Jul 22, 2024 at 12:56 pm

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  I can see you have two different accounts. The one with the paid upgrades would be the one with the second email address. To regain access to your account and manage your upgrades, please follow this link and enter the second email address:

  https://wordpress.com/wp-login.php?action=lostpassword

  Please note that you are already logged into a different account so you will need to either logout first or use a different web browser.