I can’t access my old sites

• 

  wronagerald · Member · Jul 16, 2020 at 3:07 pm

  • Copy link
  • Add topic to favorites

  I need my old sites to be tied to my new email address. I made them when I was a student and no longer have my student email.

• 

  themagicrobot · Member · Jul 16, 2020 at 5:18 pm

  • Copy link

  You’ll need to gain access to those sites first to be able to change the email addresses associated with them. Do you remember username/passwords?
  https://wordpress.com/support/account-recovery/

• 

  wronagerald · Member · Jul 16, 2020 at 6:04 pm

  • Copy link

  I remember the username but not the password. That’s why I reached out here because the password reset email goes to an account I can’t access. I did already attempt the account recovery, but I cannot complete it because I do not have any of the receipts, numbers requested because again they are on the old student email account I cannot access. Sorry for the repition; any thoughts?

• 

  staff-zinnia · Staff · Jul 16, 2020 at 7:32 pm

  • Copy link

  Hi –

  We aren’t able to help any further with account recovery in the public support forums. Please email passwordhelp (at) WordPress (dot) com.

• 

  wronagerald · Member · Jul 16, 2020 at 9:06 pm

  • Copy link

  Thank you both, will do.