I can't access my own blog…link circles back to Go Daddy as if my WordPress link no longer ex
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First of all, I think it bites that wordpress doesn’t have their own customer service. I have a very specific issue that needs some one-on-one troubleshooting. Where is the support? Hopefully, someone here can help. My domain is jinglesagogo.com and I have had it linked to wordpress for going on a year without incident. Now, within the last few weeks or so, my jingles-a-go-go account with WP is inaccessible to me (so, essentially, I’ve lost all my writing), and a search for my domain loops back to Go Daddy as an undeveloped site. I am not technologically savvy and this is supremely frustrating. I have already been in contact with GoDaddy’s customer support (yes, they have some!) and they say the problem is on the WP end. Something is broken and I don’t have a clue how to fix it! Can anyone help me? Anyone? And why doesn’t WP offer any of their own tech support?
The blog I need help with is: (visible only to logged in users)
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Hi there,
You can find detailed information on how to get help with a site on WordPress.com here.
Help! Getting WordPress.com Support
However, your site is NOT on WordPress.com. Your domain is registered with GoDaddy, and it is also mapped to GoDaddy hosting. That domain has never been attached to any site or any account on WordPress.com. We don’t have any access or control over any aspect of your site, so there is no way that we can help you.
Your site is built using the open-source WordPress.org software. That is something completely different from the WordPress.com blogging platform where you are now.
WordPress.com and WordPress.org
The WordPress software doesn’t have “support” because it’s not owned by a company, but is an open-source project run by a volunteer community. There is no staff for the self-hosted WordPress software. If you need help with that software, you need to post in the support forums for WordPress.org:
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