I can’t access my paid domain and site

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  inspiringede564576a · Member · Jan 22, 2026 at 1:20 am

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  hello please i just created an account today, unfortunately used a wrong email , paid for my personal plan. I tried changing the email to mine so i can verify but unfortunately can’t. Now I can’t access my account

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  staff-barett · Staff · Jan 22, 2026 at 6:19 am

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  Hi there!

  That does sound stressful. I’ve reached out to you by email to ask for a bit of information that will help us locate your account and verify ownership. Let’s continue the conversation there. Once you share those details by email, we’ll be happy to help you further with account access.