I can’t access my site

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  toby33f43759c70 · Member · Mar 1, 2022 at 8:41 pm

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  When I try to access my website a notice appears saying it’s a private site. What has happened?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-sheva · Staff · Mar 1, 2022 at 8:43 pm

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  Hi @toby33f43759c70,

  Looking at your account, you have no sites listed. Do you perhaps have another WordPress.com account, and could you please share your site URL?

  Please keep in mind, these forums are for sites hosted on WordPress.com managed hosting. If your site is hosted elsewhere, help is available in the WordPress.org forums.

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  starkcg · Member · Mar 2, 2022 at 1:06 am

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  Hello: Thank you so much for getting back to me so quickly! I have been paying for WordPress.com Premium and Doman Registration for starkcg.net.

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  starkcg · Member · Mar 2, 2022 at 1:45 am

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  I get this notice: starkcg.net is already connected to a WordPress.com site.

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  kokkieh · Staff · Mar 2, 2022 at 5:22 am

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  Hi there,

  It looks like you have two accounts.

  Your first post here was as the account, toby33f43759c70, which doesn’t own any sites.

  Your site at starkcg.net belongs to the account, starkcg, which you used for your latest reply. So now that you’re logged into the correct account, you should be able to access your site’s admin area.

  Your site is currently set to public, so anyone with the URL should be able to access it.