I can’t access my site on wordpress to edit it.

• 

  johannacappon · Member · May 14, 2020 at 12:02 am

  • Copy link
  • Add topic to favorites

  I can’t access my site on wordpress to edit it.

• 

  justjennifer · Member · May 14, 2020 at 6:33 am

  • Copy link

  Hi there, what’s the address of the website you need help with? Once we know that we can point you in the right direction for support.

• 

  info6a4dda8a930 · Member · May 14, 2020 at 4:22 pm

  • Copy link

  Top Dog Agility.com

• 

  justjennifer · Member · May 14, 2020 at 4:47 pm

  • Copy link

  Hi there @info6a4dda8a930 please return to your own thread at https://wordpress.com/forums/topic/account-closed-by-mistake-2/ rather than posting into another user’s thread. Thanks.

• 

  johannacappon · Member · May 14, 2020 at 8:54 pm

  • Copy link

  I’m not able to access both of my sites and their backend WordPress editor to make changes

  Johannacappon.com
  and
  Thepresencecollective.org

• 

  justjennifer · Member · May 15, 2020 at 5:15 am

  • Copy link

  Nameservers:

  NS1.BLUEHOST.COM

  NS2.BLUEHOST.COM

  Thanks for providing that information. It looks like your site is using name servers that aren’t associated with WPcom, where we are.

  Have you tried contacting your web hosting provider for assistance? If they say this is a WordPress problem, you’ll want to head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  Just to clarify, this support forum assists users hosted on the WPcom platform. For more information on the differences: https://wordpress.com/support/com-vs-org/

  Best wishes