I can’t access my site on wordpress to edit it.
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Hi there, what’s the address of the website you need help with? Once we know that we can point you in the right direction for support.
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Hi there @info6a4dda8a930 please return to your own thread at https://wordpress.com/forums/topic/account-closed-by-mistake-2/ rather than posting into another user’s thread. Thanks.
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I’m not able to access both of my sites and their backend WordPress editor to make changes
Johannacappon.com
and
Thepresencecollective.org -
Nameservers:
NS1.BLUEHOST.COM
NS2.BLUEHOST.COM
Thanks for providing that information. It looks like your site is using name servers that aren’t associated with WPcom, where we are.
Have you tried contacting your web hosting provider for assistance? If they say this is a WordPress problem, you’ll want to head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.
Just to clarify, this support forum assists users hosted on the WPcom platform. For more information on the differences: https://wordpress.com/support/com-vs-org/
Best wishes
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