I can’t access my site that I annually pay for

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  bepribble · Member · Aug 20, 2018 at 10:25 pm

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  My site is http://www.brettpribble.com

  I have the receipts. And it’s saying I don’t have access? Can you help me access my website?

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  catkiinson · Staff · Aug 21, 2018 at 4:08 am

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  Hi,

  You should be able to access your site at https://brettpribble.wordpress.com/wp-admin/

  WP-Admin Dashboard

  If you’re having issues with your password, you can try the reset password function: https://en.wordpress.com/wp-login.php?action=lostpassword

  Or use the account recovery function: https://en.support.wordpress.com/account-recovery/

  Hope this helps :)

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  fstat · Staff · Aug 21, 2018 at 2:09 pm

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  Hi there,

  That site is owned by a different account than the one you currently using to contact us (@bepribble).

  Please log in to the @brettpribble account to be able to manage your site.

  If you’re not able to access that account then please follow our Account Recovery guide:

  Recover Your Account