I can’t access my site to make alterarations

  • Unknown's avatar
    talktoger · Member ·

    Hi . I lost my front-page. In trying to set up a front page I changed one of the titles to HOME

    I now can’t even get into my page to try and fix it.

    can you help, please

    Site: (email visible only to moderators and staff).
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • Unknown's avatar
    helper-heroponriki · Member ·

    Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere. We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

    You should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you sort this out.

    If you still have trouble, please reach out to the WordPress community for guidance:
    https://wordpress.org/support/forum/how-to-and-troubleshooting

  • The topic ‘I can’t access my site to make alterarations’ is closed to new replies.