I cant access my website.

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  archcitymasonry · Member · Feb 27, 2016 at 10:07 pm

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  I used wordpress to build my website about a year ago through Bluehost. When I log into wordpress it says I do not have a website. I can view my website through search engines but cant access it to work on it. Help

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  timethief · Member · Feb 27, 2016 at 10:21 pm

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  Bluehost hosts wordpress.ORG installs and they are not the same as wordpress.COM hosted blogs.

  archcitymasonry.com is hosted by BlueHost
  WHOIS: Click Here
  IP Address: 69.89.31.155
  Name Servers:
  ns2.bluehost.com
  ns1.bluehost.com

  That’s a wordpress.ORG install. We provide support only for wordpress.COM hosted sites and that one is not among them. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin.

  You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/