I can’t access my website

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  alisperahome · Member · Dec 21, 2021 at 4:06 pm

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  I would like to solve the problem with my website

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staartmees · Member · Dec 21, 2021 at 4:10 pm

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  What is the URL of your site?

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  alisperahome · Member · Dec 21, 2021 at 4:10 pm

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  Alisperahome.com

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  tenzinsonam657 · Member · Dec 21, 2021 at 5:57 pm

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  Hi @alisperahome,
  Your site http://alisperahome.com/ is not hosted here in WordPress.com. To clear up any confusion between WordPress.com and WordPress.org (the self-hosted version of the software that anybody can install at their web host), please refer to

  http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  I hope this helps.

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  alisperahome · Member · Dec 22, 2021 at 6:18 am

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  This is a little strange because where I was managing my website, how could I reach out to customer support ?
  This is what i am seeing when I type my website
  Site Currently Unavailable
  If you are the owner, contact your hosting provider for more information.
  Or how could i find my hosting provider ?
  Thank you.

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  tenzinsonam657 · Member · Dec 22, 2021 at 6:31 am

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  You can check your hosting provider using https://whois.domaintools.com/
  Your host provider is GoogleDomains. You can seek their help at https://support.google.com/domains?_ga=2.67713681.1255899878.1640154506-1794026286.1640154506&_gac=1.188774745.1640154512.Cj0KCQiAk4aOBhCTARIsAFWFP9HtFYku32pgZUDIGIRsF_urUM_KJ1DBr8WeNZv7FDN19MwdJEi7-7kaAiCkEALw_wcB#topic=3314003