i cant access my website

• 

  trevonpfeiffer · Member · Feb 24, 2023 at 6:12 am

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  i cant access my website shoppeclover.com

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  varshasc · Member · Feb 24, 2023 at 6:29 am

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  Hi there,

  It appears you are logged into a different WordPress.com account than the one that owns the site, https://shoppeclover.com/.

  You would need to log out of  @trevonpfeiffer and log into the correct account to access the site.

  If you don’t remember what account you used, you can use the transaction ID on Account Recovery form to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:

  https://wordpress.com/wp-login.php?action=recovery
  
  To retrieve the transaction ID, you can follow instructions in the below guide:
  https://wordpress.com/support/billing-history/#retrieve-a-transaction-id