I can’t access my website

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  gerandoamoroficial · Member · Jul 9, 2023 at 5:36 pm

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  Hello,
  I have the domain https://gerandoamor.online which one I edit with Elementor on WordPress and I updated my plug-ins recently after that I can access my website anymore.
  I don’t know how can I solve that if is possible to turn off the plug-ins manually or something.
  Let me know what can I do to solve this.

  Thanks!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-95percentghost · Staff · Jul 10, 2023 at 12:17 pm

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  Hi there! You’ve landed on the support forums for websites that are hosted here on WordPress.com; it looks like your site https://gerandoamor.online/ is hosted with another platform if I understand correctly? If so, were you intending to post to the WordPress.org forums at this link just below?
  https://wordpress.org/support/forums/

  Since the site isn’t hosted on WordPress.com I don’t have specific suggestions, but perhaps the WordPress.org plugin troubleshooting guide can help:
  https://wordpress.org/documentation/article/faq-troubleshooting/

  You could migrate to WordPress.com should you choose! We offer a Business plan with daily backup and more, and we can help deactivate a plugin if it goes wrong. You can find out more about our hosting here:
  https://wordpress.com/hosting/

  Of course, if you’d prefer not to migrate, our sibling plugin Jetpack provides downtime monitoring for free, and you can also purchase the Jetpack backup services too as part of the Jetpack Security package:
  https://jetpack.com/features/security/

  Let us know if you have any questions about them!