I can’t access my wordpress site
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I have a website, and I have access to the server, however I can’t access the website itself.
It was built by a web developer and is a wordpress site, but I now can’t get hold of the developer, and he not only has access to the site itself, but also to all the emails which are being sent through the website (the only thing I can access is the server!)
What should I do??
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Hi there,
Looks like you’re in the wrong forum. It appears that you’re using the open-source WordPress.org software and you need to seek help at these forums:
https://wordpress.org/support/forums/
These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:
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Well the good news is that you have access to the server. However if you do have that access you are in the wrong forum. There are 2 main versions of WordPress – the one hosted and managed here at WordPress.com where we don’t have server access and the one that is ” self-hosted” and uses the version of WordPress supported over at WordPress.org.
See more about those versions and their environments here:
Forum support for your version is available at
https://wordpress.org/support/forums/
And support documentation at
https://wordpress.org/support/
(You will neeed to register for those forums – they are not connected to the login yiu used here nor to your site login information.)That being said, in your situation you can probably use your server access to regain control of your site. I recommend contacting your hosting company for assistance in doing that.
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