i can’t access my wordpress site

  • Unknown's avatar
    officialpatilhitesh · Member ·

    i can’t access my wordpress site so please help me to solve this issue.

    Parse error: syntax error, unexpected token ‘;’, expecting ‘)’ in /homepages/18/d4297002137/htdocs/wordpress/wp-includes/media.php on line 1680

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    You’ve posted to the free support forums for websites hosted here at WordPress.com.

    We cannot help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we cannot provide support. But I can get you pointed in the right direction.

    The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

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