I can’t access my WP Admin or update the latest 5.9.1.

  • Unknown's avatar
    gallatheodosis · Member ·

    Hello,
    I haven’t been able to access my website s admin for over a year now.
    I have already asked for help but got no answer. My domain is up to date and everything else but the latest wordpress version 5.9.1.
    I am not an advanced user so I feel really stuck! Con you please let me know how I can access http://www.gallatheodosis.com/wp-amin ? Or why it keeps showing HTTPERROR500 ?
    I need to update my website asap!!

    Thank you for your help

    Best Regards

    GT

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    A 500 error points to an issue with your server, so your hosting provider’s support is the best option in this case

    If your host determines it’s a software issue instead, you can ask the WordPress.org community over at https://wordpress.org/support/forums/ – they make and support the version of WordPress you’re using for your site.

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