I can’t access my WP website – please help.

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  markodigital · Member · Nov 11, 2025 at 9:59 pm

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  Hi all,

  Appreciate any help from the community or wordpress team. I have a website but I’ve forgotten the login details, I’ve tried to reset passwords on a few email addresses I have to see which are linked to the site, but when I go into the accounts and look at the sites connected to them, none of them have it.

  I can’t do the ‘wordpress recovery form’ as I don’t have any of the 3 things they ask for.
  
  Ideally i need wordpress to send a recovery email to the email linked to the domain, but are there any other suggestions?
  
  Any help would really be appreciated.

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  staff-greendrift989 · Staff · Nov 12, 2025 at 12:28 am

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  Hi there,
  
  Even if you’re not able to fill out the account recovery form, you can still contact our Account Recovery team directly.
  
  Please send an email to passwordhelp@wordpress.com with as much detail as you can, including the account you think it is and the site URL you have in mind.
  
  Our team will be able to work with you on this.