I can’t access the site

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  leowestcomp · Member · Jan 8, 2024 at 3:20 pm

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  Warning: Constant AUTH_KEY already defined in

  Warning: Constant SECURE_AUTH_KEY already defined in

  Warning: Constant LOGGED_IN_KEY already defined in

  Warning: Constant NONCE_KEY already defined in

  Warning: Constant AUTH_SALT already defined in

  Warning: Constant SECURE_AUTH_SALT already defined in

  Warning: Constant LOGGED_IN_SALT already defined in

  
  Warning: Constant NONCE_SALT already defined in

  Fatal error: Uncaught RedisCacheProExceptionsPhpRedisMissingException: Object Cache Pro requires the redis PHP extension. The PhpRedis extension is not loaded in this environment (apache2handler). If it was installed, be sure to load the extension in your php.ini and to restart

  When you enter the site, these phrases appear and the site does not work

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  staff-doublebassd · Staff · Jan 8, 2024 at 4:44 pm

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  Hi there,

  What is the address of the site you are referring to? I do not see a site under the account you are reaching out from.

  Please note that these forums provide support for WordPress.com hosted sites. If your site is using the open-source WordPress.org software, we won’t be able to provide direct assistance because we do not have direct access to any site hosted outside of WordPress.com. I would recommend contacting your webhost, as they would be able to directly assist.

  Thanks!

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  leowestcomp · Member · Jan 9, 2024 at 12:57 am

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  Can I tell you my site in a reply?

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  leowestcomp · Member · Jan 9, 2024 at 2:43 pm

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  https://livre-blog.com/

  this is my site

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  akummelehneb62097151f · Member · Jan 9, 2024 at 5:02 pm

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  I recently had my domain transferred to Wix. I would like to access my word press account but am not able to login. crownpointchristian.org.

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  staff-oikake · Staff · Jan 9, 2024 at 5:34 pm

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  Hi @leowestcomp I can see here that your site is hosted with the company Gabia, you need to contact them which you can do from here
  
  hey @akummelehneb62097151f As you mentioned, your site is hosted with Wix, you’d need to contact them to gain access to the account that manages this site.
  
  Hope this helps!

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  akummelehneb62097151f · Member · Jan 9, 2024 at 5:56 pm

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  I want to get info off my old word press site, tho. A job application was submitted during the switch.

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  leowestcomp · Member · Jan 10, 2024 at 5:06 am

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  Is it a problem with the WordPress site? Or is it a host server problem? I think the site broke when I turned on the WordPress cache plug-in