I cant access to my site

  • Unknown's avatar

    Im trying to see my site and this is the message: the conexión to lysisundkritik.wordpress.com was interrupted while the site was loading.
    It’s not possible to show your site because the conexion is not safety, please contact with the owners of the site.

    What can I do? thanks
    La conexión a lysisundkritik.wordpress.com fue interrumpida mientras la página se cargaba. La página que está intentando ver no se puede mostrar porque la autenticidad de los datos recibidos no ha podido ser verificada.
    Contacte con los propietarios del sitio web para informarles de este problema.

    The blog I need help with is: (visible only to logged in users)

  • Hi aniamal,

    It looks like you are having some intermittent connectivity issues as I was able to open your site without any problems. I was also able to ping your site using the Command Prompt application on my Windows 10 laptop. The good news is that means there isn’t an issue with your site but simply the device or connection you are using to access it.

    It’s possible that it’s a browser issue – there’s a great article about that and what you can do here: https://en.support.wordpress.com/browser-issues/

    If that doesn’t help then perhaps the connection you are using is restricted? You can bypass internet restrictions by trying some of the things mentioned in this article: https://en.support.wordpress.com/bypassing-internet-restrictions/

    I hope that helps! Let me know if you’re able to access your site again :) Good luck!

  • Unknown's avatar

    Hello, thanks for your answer; its not a problem of the historial of firefox or chache (I cleaned it for a several times) i cant access to anyone site of wordpress even whith safari, so i think the problem fas to be another one; how can we solve it?
    Thanks

    Ania Gonzálezwww.lysisundkritik.wordpress.com http://www.pletora.es | http://www.agentesdelcaos.net

  • Unknown's avatar

    Hi,
    Even if i try to access to anyone site of wordpress from my googleacount in my movile phone this is the message:
    ERR_CONECTION CLOSED

    Ania Gonzálezwww.lysisundkritik.wordpress.com http://www.pletora.es | http://www.agentesdelcaos.net

    2017-09-18 14:21 GMT+02:00 Ania Gonzalez :Hello, thanks for your answer; its not a problem of the historial of firefox or chache (I cleaned it for a several times) i cant access to anyone site of wordpress even whith safari, so i think the problem fas to be another one; how can we solve it?
    Thanks

    Ania Gonzálezwww.lysisundkritik.wordpress.com http://www.pletora.es | http://www.agentesdelcaos.net

  • Hi aniamal,

    It definitely looks like you are having some connectivity issues at the moment! When you tried accessing the site using your mobile phone, were you using the same internet connection as when you tried accessing the site on your laptop? The fact that you can’t access any WordPress.com site leads me to believe there is some configuration issue or restriction with your internet service provider (ISP).

    In terms of bypassing internet restrictions, please go through this article and try a few of the steps mentioned there: https://en.support.wordpress.com/bypassing-internet-restrictions/ – if that doesn’t work then it’s most likely a configuration issue with your ISP or the specific device(s) you are using. In order to resolve that you will most likely need to contact your ISP and have them troubleshoot your connection to understand why WordPress.com sites in particular are giving you trouble

    I hope that helps! Keep me posted and let me know if you are able to access your site – looking forward to a positive response from you :)

  • Unknown's avatar

    Thanks for your answer is not that the problem; I can access with my account to wordpress but i cant see my site, when i am loged and even log out; I attach the image of the error message

    Do you Know what could be the problem?

    Thanks

    Ania Gonzálezwww.lysisundkritik.wordpress.com http://www.pletora.es | http://www.agentesdelcaos.net

  • Hi @aniamal,

    I don’t see an attachment with your post. Are you currently based in Spain? It looks like there are some connectivity issues right now for most users in Spain and that might be the reason you are unable to access your site while I am able to access it just fine.

    The “modlook” tag has been added to this thread so someone from the WordPress.com support team will respond shortly – appreciate your patience throughout! :)

  • Where are you located globally? We are looking into reports that Spanish users are unable to access WordPress.com sites. What internet service provider are you using?

    Can you check your IP address here and let me know what you see:

    http://www.whatsmyip.org/

    If you feel technically up to it, could run a traceroute as described here:

    Advanced Browser Troubleshooting

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