I can’t access to my site! :(

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  lamelanera · Member · Feb 11, 2023 at 12:52 pm

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  Hi there.
  My name is Melanny Hernández R., I have a site (sendaycaminos.com) and I’ve been trying to get a new a link to reset my password with not success.
  I hope you can help me!

  Thanks in advanced,

  Melanny Hernández R.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  varshasc · Member · Feb 11, 2023 at 12:56 pm

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  Hi Melanny,

  For http://sendaycaminos.com/, you are using the open source WordPress software rather than WordPress.com.

  For help, you can visit https://wordpress.org/support/forums/

  You may contact your host to reset your password. This password resetting guide may help too.
  
  Since your site isn’t hosted here at WordPress.com, we do not have access to your account. To read about the difference, please visit our support page:

  https://wordpress.com/support/com-vs-org/