I can't access to my website admin page

  • Unknown's avatar
    cacellier · Member ·

    Since 5.4.7 update (I think) I can’t edit my wordpress website …
    When I put mywebsite.com/admin I see this message:
    It appears you don’t have
    permission to access this page.
    403 Error. Forbidden.

    And when I go to WordPress.com and use my mail / password, I just have 2018 thing and nothing about my actual website (no pages, nothing)

    I don’t know what is the problem :(
    But my website is still on line (champagne-cellier.com)

    Thanks for your help :)

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Your site is hosted by Hostgator and to get help with your issue you need to post in the WordPress.org support forum:

    https://wordpress.org/support/forums/

    The forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

    WordPress.com vs. WordPress.org

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