I can't avail of the free trial for Premium
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When I go to store it only gives me the option to upgrade now. I wanted to try the free trial before hand?
The blog I need help with is: (visible only to logged in users)
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We also have the same problem. I was seeing the free trial button until a few days ago. How can we retrieve that?
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You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard to access the Store.
If you go to the following link, you will see buttons for “Try Now” or “Buy now” next to the Premium upgrade at the top.
http://vavablogin.wordpress.com/wp-admin/paid-upgrades.phpFrom Details and Terms:
You can try any participating upgrade for a 14-day trial period, at no charge.
You will be asked to provide payment information when starting the trial, but you will not be charged until the 14-day trial period is up. If you cancel before the period is up, you will not be charged at all.
We will send you an email reminder one day before you will be charged.
You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard to access
Store → My Upgrades
https://en.support.wordpress.com/my-upgrades/
Store → My Upgrades and Store → Billing History.
https://en.support.wordpress.com/billing-history/Your payment options are found here https://en.support.wordpress.com/payment/
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Just in case free trials have come to an end and we Volunteers are not aware of it, I tagged this thread for a Staff response. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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timethief,
Thank you for your response. I was actually seeing the exactly same page you indicated but for some reason the “Try now” button is gone. I once decided to try out the 14 days trial but I changed my mind after seeing I needed to provide my credit card information.
Coming back to the same page to this time definitely to do the free trial, the trial button was gone and I am not able to find the option anywhere.
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Please be patient while waiting for Staff to respond in this thread. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Thanks timethief,
It’s the same for me it used to be there but the option is now gone, will wait for staff response, thank you.
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Hi there,
It’s great to hear that you’re interested in our plans! We aren’t offering those free trials at the moment — that said, you’re welcome to purchase the Premium plan to give it a try. If it doesn’t work out, you can cancel it within 30 days for a full refund from your My Upgrades page.
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