I can't bring up my homepage www.approvedproductsandservices.com

  • Unknown's avatar
    visaman100kclub321frederick · Member ·

    I am a rookie trying to build my website and found a virus on my website, i tried to remove the file and accidentally removed my home path. I cant bring my home page now. When i do i get >>

    Warning: require_once(/home/content/p3pnexwpnas04_data03/59/2380259/html/gd-config.php): failed to open stream: No such file or directory in /home/content/p3pnexwpnas04_data03/59/2380259/html/wp-config.php on line 73

    Fatal error: require_once(): Failed opening required ‘/home/content/p3pnexwpnas04_data03/59/2380259/html/gd-config.php’ (include_path=’.:/usr/local/php5_4/lib/php’) in /home/content/p3pnexwpnas04_data03/59/2380259/html/wp-config.php on line 73

    Any help to resolve this issue will be greatly appreciated.
    Thanks Chas R.

    I also can be contacted at (email visible only to moderators and staff)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    You are not getting that error message on any blog hosted by WordPress.COM. Sorry but that site is not hosted WordPress.COM. Our support docs do not apply to any sites that are not hosted by WordPress.COM and we do not provide support for them. You are posting to the wrong support forum to get help with your WordPress.ORG issue. We cannot help you here.

    WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  • Unknown's avatar
    visaman100kclub321frederick · Member ·

    I do have a wordpress.com managed website.

    Accounts
    Expiration date
    approvedproductsandservices.com
    Starter Managed WordPress
    Options
    Launch
    4/4/2015

    Select an account to manage
    approvedproductsandservices.com
    approvedproductsandservi…com
    Up and running with no issues.
    Wordpress sm blk

    I will contact Go-Daddy for help also.

  • Unknown's avatar
    timethief · Member ·

    We provide support here only for WordPress.COM hosted blogs.
    We do not provide support for WordPress.ORG software installs like those which are hosted by GoDaddy and other web hosts.
    Read the differences here http://en.support.wordpress.com/com-vs-org/

  • Unknown's avatar
    visaman100kclub321frederick · Member ·

    Thank you for your input, i my issue is resolved. all my wpress blogs are .com so i assumed my website was on wpress.com platform. I am on wpress.org

    Thanks Chas R.

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