i cant buy the business plan

  • Unknown's avatar
    xwolfgangx · Member ·

    ive already used 2 of my cards to try to buy the business plan but it keeps saying that the card has been declined, i already called the bank to ask for help and they told me the cards where okay and the problem is with the page i want to buy the product from, so can you help me pls???

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    vishalmukadam · Member ·

    Hi there,

    Sorry for the inconvenience, Can you please check with your Bank if your card is activated for International Transactions?

    Alternatively, you can also try to pay using other methods like Paypal.

    We also have country specific local payment options:

    Payment Methods on WordPress.com

    I am also adding modlook to this post so someone from Staff will check the status for you. Meanwhile, please go through our support document:

    Payment Methods on WordPress.com

    Hope this helps!

    Thanks!

  • Unknown's avatar
    gemmacevans · Member ·

    Hi xwolfgangx,

    I just wanted to let you know that I’ve asked our payments team to have a look at why the payments are failing. I’ll reply here when I have more information for you.

  • Unknown's avatar
    gemmacevans · Member ·

    Hi xwolfgangx,

    I see you were able to upgrade in the end, which is great news. Your plan includes direct support, so you’re welcome to start a chat if you need any help or advice about getting started :)

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