I can't change my email

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  niogfirs · Member · Aug 24, 2015 at 6:33 am

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  I’m about to change e-mail on VaultPress, thus I want to change it on WordPress.com – But each time I try (a few times on different days this past week, also in different browsers), I get a ‘There was a problem saving your changes.’

  The blog I need help with is: (visible only to logged in users)

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  dinsanwp · Member · Aug 24, 2015 at 9:05 am

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  Hello,

  Welcome to the forum. Have you tried using a different computer or a different internet connection?

  Thanks
  Dinsan

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  niogfirs · Member · Aug 24, 2015 at 1:20 pm

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  Hi.

  Yes, I have tried both without luck.

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  supernovia · Staff · Aug 25, 2015 at 4:35 pm

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  Hi niogfirs, can you check to see whether you already have an account with that email address? You can do that by logging out, then attempting to reset the password for the other email here:
  http://en.wordpress.com/wp-login.php?action=lostpassword

  If you do already have an account under that address, you can change its email to free that address up for this account.

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  niogfirs · Member · Aug 25, 2015 at 4:36 pm

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  Hey supernova, that was indeed the issue – I fixed it yesterday.
  If only the error-message showed that this was actually what was wrong.

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  supernovia · Staff · Aug 25, 2015 at 4:39 pm

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  I’ll pass that feedback along. Thanks!