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Forums / I can't change my email address

I can't change my email address

  • Unknown's avatar
    lincolnspector · Member · Jun 18, 2015 at 11:44 pm
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    I need to change my email address on my account. But it’s not working.

    I go to https://wordpress.com/me/account, enter the new address, and click “Save Account Settings.” The address doesn’t change, despite a claim on the top of the page joyfully announcing “Settings saved successfully!”

    There’s also a message below the unchanged email address which says “There is a pending change of your email to (email visible only to moderators and staff). Please check your inbox for a confirmation link.”

    And yes, I do get the message. And I click the link. And that brings me back to the Accounts Settings page and the whole thing starts over.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    rachelmcr · Member · Jun 19, 2015 at 10:49 am
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    Hi there,

    I just checked your account settings and your email was successfully updated the new email address. If you don’t see the new address listed there, you may need to refresh the page or clear your browser’s cache.

    Please let me know if you have any questions about that. :)

  • Unknown's avatar
    lincolnspector · Member · Jun 19, 2015 at 3:58 pm
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    Thanks.

    It seems fine now.

  • The topic ‘I can't change my email address’ is closed to new replies.

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  • account settings

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 11 years
  • Latest reply from lincolnspector

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