I can’t change my gravitar image

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  djhinku · Member · Feb 13, 2021 at 8:37 pm

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  I’ve been trying for a few months now and each time I try uploading a new photo it says ‘Whoops! Something went wrong!’ and ‘Don’t worry, this is surely our fault. We’ve just logged this error and someone should be checking on what happened soon!’ but nothings changed to fix it.

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  aleone89 · Staff · Feb 14, 2021 at 12:18 pm

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

  Many thanks in advance.

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  djhinku · Member · Feb 14, 2021 at 10:34 pm

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  Hey,

  I was trying here https://en.gravatar.com/gravatars/new/computer !

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  fstat · Staff · Feb 15, 2021 at 8:16 am

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  Hi there,

  Please try changing your profile pic from your WordPress.com account (link below) and let me know if it works or not?

  https://wordpress.com/me

  Please note that Gravatar and WordPress.com accounts are linked and any change you make to one service is reflected in the other.

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  djhinku · Member · Feb 15, 2021 at 12:03 pm

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  Thanks, that added the photo to my account and I was able to go to Gravitar and delete the old photo!